Shipping Policy

Pre-Order Notice

NECKTWINS is currently a pre-order product. Your scarf is reserved from our production run and is expected to ship within 10–20 business days of your order. You will receive an email with your tracking number as soon as it ships.

Delivery Time

Once shipped, estimated delivery time is 5–10 business days, depending on the destination.

Free Shipping

We offer free worldwide shipping on all orders.

Delays

If production takes longer than expected, we will email you with an updated ship date, and you can cancel for a full refund at any time before your order ships. NECKTWINS is not responsible for delivery delays caused by customs processes, shipping carriers or events beyond our control.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. By placing an order, you agree to these timeframes.